Contact Us
We're here to help! If you have any questions, concerns, or feedback about Pawgeny, please don't hesitate to reach out to us.
Get in Touch
Technical Support
Having trouble with your account or our services? We're here to help resolve any technical issues you may encounter.
Business Inquiries
Interested in partnerships, collaborations, or have a business proposal? Reach out to us via email.
What to Include in Your Message
To help us assist you more efficiently, please include:
- Your name and email address
- A clear subject line describing your inquiry
- Detailed description of your question or issue
- Any relevant account information (without sharing passwords)
- Screenshots if applicable (for technical issues)
Response Time
We strive to respond to all inquiries within 24-48 hours during business days. For urgent matters related to pet emergencies, please also contact your local veterinarian or emergency services.
Visit Our Website
You can also visit us at:
Important: Please do not share sensitive information such as passwords or payment details via email. Our team will never ask for your password.